Privacy Policy

Verlin Labs ("Verlin Labs", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit verlinlabs.com, create an account, book sessions, enroll in programs, or contact us.

This policy is designed to align with common industry practices and India's Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

Verlin Labs is the data controller for personal information described in this policy. Contact: contact@verlinlabs.com.

We may collect:

• Identity and contact data: name, email, phone (if provided). • Account data: hashed password (for email/password accounts), role, enrollment status. • Booking and program data: audience track, session times, messages, attendance. • Payment-related metadata: enrollment confirmations (we do not store full card numbers on our servers). • Technical data: IP address, browser type, device identifiers, cookies necessary for authentication and security. • Communications: contact form messages, support correspondence. • Legal compliance data: terms and privacy policy version accepted, acceptance timestamp.

We use personal information to:

• Provide, schedule, and deliver sessions and programs. • Operate accounts and authenticate users. • Respond to inquiries and provide learner support. • Send transactional messages (confirmations, reminders, summaries). • Send marketing communications only where permitted by law and your preferences. • Improve our website, security, and services. • Comply with law and enforce our terms. • Maintain records of policy acceptance for compliance.

We process data based on your consent (forms, sign-up, newsletter opt-in), performance of a contract (delivering booked services), legitimate interests (security, analytics, service improvement), and legal obligations.

You may withdraw consent where processing is consent-based by contacting us. Withdrawal does not affect processing already performed.

We do not sell your personal information. We share data only with:

• Service providers (hosting, email, scheduling, spreadsheets/CRM, authentication) under contractual confidentiality and security obligations. • Professional advisers or authorities when required by law or to protect rights and safety.

A current list of processor categories is available on request.

Our service providers may process data in India or other countries. Where required, we implement appropriate safeguards for cross-border transfers.

Programs for school students may involve minors. We require parental or guardian involvement for bookings and limit collection to what is necessary to deliver the service. If you believe we collected a minor's data without appropriate authority, contact us for prompt deletion.

We retain personal information only as long as necessary for the purposes described, including legal, accounting, and dispute resolution needs. When no longer needed, we delete or anonymize it within a reasonable period.

Depending on applicable law (including the DPDP Act), you may have the right to access, correct, erase, withdraw consent, nominate a representative, or lodge a complaint with a supervisory authority.

To exercise rights, email contact@verlinlabs.com or use our contact page. We may verify your identity before responding.

We use essential cookies and similar technologies for authentication, session management, and security. We do not use advertising cookies. You can control cookies in your browser; disabling essential cookies may limit functionality.

We implement reasonable technical and organizational measures, including HTTPS, access controls, and hashed passwords. No method of transmission or storage is 100% secure.

If we become aware of a personal data breach likely to affect your rights, we will notify you and relevant authorities as required by applicable law.

We may update this policy from time to time. We will revise the "Last updated" date and version number. Material changes may require you to accept the updated policy before continued use of account features.

Privacy questions: contact@verlinlabs.com or /contact.