Refund & Cancellation Policy

This Refund and Cancellation Policy explains how cancellations, rescheduling, and refunds work for Verlin Labs free sessions and paid learning programs (typically ₹2,999–₹25,000 depending on track and offer).

By enrolling in a paid program, you agree to this policy in addition to our Terms of Service. Nothing here limits rights you may have under applicable consumer protection law in India.

The free 2-hour session requires no payment.

• You may reschedule or cancel using the link in your confirmation email. • We ask for at least 24 hours' notice when possible so we can offer the slot to another learner. • No-show without notice may limit future booking availability. • Free sessions are not eligible for refunds because no fee is charged.

Enrollment in a paid program is confirmed only after we acknowledge receipt of payment per the instructions provided at checkout or enrollment.

Program fees, installment options (if any), and what is included (live sessions, materials, capstone support, etc.) are described on the relevant program page and in your enrollment confirmation.

If you cancel in writing to contact@verlinlabs.com before your program's official start date and before accessing more than one (1) live session or substantial digital materials:

• Full refund of program fees paid, minus any non-refundable payment processing charges passed through by our payment provider (if applicable). • Refunds are processed within 7–10 business days to the original payment method where possible.

To request cancellation, email contact@verlinlabs.com with your name, enrollment email, program name, and reason (optional).

Once your program has started or you have attended more than one live session or accessed substantial course materials:

• Fees for sessions already delivered, mentor time already used, and digital materials already provided are non-refundable. • If you must withdraw for documented medical or exceptional circumstances, contact us - we may offer a partial credit toward a future cohort at our discretion; this is not guaranteed. • Introductory or promotional pricing is tied to the enrolled cohort and is not transferable without our written approval.

If you need to defer participation:

• One complimentary cohort transfer may be available if requested at least 7 days before your cohort start and subject to seat availability. • Additional transfers or late requests may incur an administrative fee or require re-enrollment at current list price. • Corporate and team workshops follow the schedule agreed in your statement of work or proposal.

Missed live sessions without 24 hours' notice are generally not refundable and may not be rescheduled unless we agree otherwise.

Recorded replays (where offered) are a courtesy for enrolled learners and do not extend refund eligibility for missed live attendance.

Please contact us before initiating a payment dispute or chargeback. We will work in good faith to resolve legitimate concerns.

Unfounded chargebacks after substantial program delivery may result in suspension of platform access and recovery of costs as permitted by law.

Custom team programs are governed by the commercial terms in your proposal or invoice, including cancellation notice periods, rescheduling windows, and refund or credit terms for prepaid workshops.

For corporate inquiries, use our contact form (topic: Corporate / Team Program) or email contact@verlinlabs.com.

We may update this policy from time to time. The version and "Last updated" date on this page reflect the current terms. Changes apply to new enrollments after publication unless otherwise stated in writing.

Refund and cancellation questions: contact@verlinlabs.com or our contact page at /contact.